Student Helpdesk
Need some help navigating basic online services? Contact the Student Helpdesk for assistance from trained peer advisors. They can help with understanding the class schedule, logging onto the portal, accessing Blackboard, finding information online and more.
Call (805) 922-6569
or email studenthelp@hancockcollege.edu
Hours
Monday, Wednesday & Thursday: 8 a.m. to 4:30 p.m.
Tuesday: 8 a.m. to 6 p.m.
Friday: 8 a.m. to 4 p.m.
When the Student Helpdesk is not available, please call Admissions and Records at 922-6966 ext. 3248 during regular office hours.
How-to Videos
- How to waitlist a class
- How to use class search
- How to get a class add code and register for classes
- How to get your myHancock username and password
- How to recover your forgotten password
- How to enter your myHancock userID and PIN
- What to do when classes are not in Blackboard
- How to clear your internet browser cache and cookies
(for slow browsing or trouble logging in)
SPOTLIGHT
Jeannie Montoyo
Cosmetology Student
"Being a Santa Maria Beauty College student at Allan Hancock College has been some of the most fun days of my life. The staff are friendly, and I'm always excited to see classmates who share the same dreams as I do and are always helpful."
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